my air conditioner quit working on hot day, i called them and they sent some one out the tech dianosed it as electrical problem so i called electrician out and paid 200 dollars for him to tell me the compressor was burned up so basically they caused me to be out 200 plus there charge you would think a hvac person would know when a compressor is out?wouldnt you
Our work was performed in 2008 not 2009 and we just received this complaint in March 2010. Our charge was only $68 for both our initial visit and return visit combined. Our initial diagnoses was a bad disconnect and was apparently wrong. Misdiagnoses happen to the best technicians, but we make it up to our customers when it does. If there was not an electrical issue, then a refund will be issued for the $200. We have left a message for Mike and are waiting for a call back. You can always speak to our General Manager Jon Hill if you have any problems at all.